Speech-Language and Learning
Service to the Community Since 1921
At Cleveland Hearing & Speech Center, our speech-language pathologists provide comprehensive services to help children and adults develop or regain effective listening, speaking, reading and writing skills.
We provide a variety of services to promote effective communication among people of all ages and ability levels. Starting with infants and toddlers, we work to develop speech-language skills that will serve as the child's foundation for all future learning. We assist parents by teaching strategies used to help children build strong listening, speaking, reading and writing skills as they grow. We help adults who have lost communication abilities due to stroke or other neurological diseases, as well as those who want to improve speaking or interpersonal communication skills.
Early detection and intervention with speech and language issues has been shown to improve communication skills before reading and/or behavioral problems arise. CHSC clinicians provide screenings primarily at locations in the community, including preschools, day care centers, private schools and Head Start programs. We also can conduct screenings in our offices. Screenings are a brief assessment of speech-language and hearing abilities that help us determine whether you or your child might need a more comprehensive evaluation.
Comprehensive speech-language evaluations involve an in-depth analysis of:
- Speech production (including sound production, speech fluency/stuttering)
- Language comprehension (listening and/or reading)
- Language use (including verbal, written and social communication skills)
- Voice quality
We also provide evaluations in certain specialty areas. For individuals who are unable to communicate verbally, we can assess their abilities for various augmentative-alternative communication devices (also called speech-generating devices). Our speech-language pathologists can complete a language-learning evaluation for older children who may have language-based learning disabilities. However, some children may benefit from an even more comprehensive assessment by a neuropsychologist.
When the results of an evaluation reveal the need for intervention, we discuss all options with the family. At CHSC, we offer individual or group therapy sessions. We inform consumers of services that may be available through schools and other agencies in the community.
Individual treatment is provided with your input or that of the primary caregiver. An individualized treatment plan is developed to address your long-term goals and short-term objectives. This plan is reviewed frequently and modified as needed based on the client's progress.
Group treatment is utilized to improve communication skills, provide an opportunity for peer-learning and carry over skills with other communication partners. CHSC offers therapeutic and support groups.
Additional Services We Provide
- Community education through lectures in the community and participation in area health fairs
- Community-based services (screenings, evaluations and intervention) for Head Start programs, schools and day care centers
- Support groups for survivors of stroke or traumatic brain injury. Click here to learn more about our Speak Easy Support Group
- Parent training and education
- Dispensing SpeechEasy Device (anti-stuttering device). Click here to learn more about our Fluency Enhancing Devices
- Equipment loaning program (you can borrow devices such as voice amplifiers, speech-generating devices, etc.)
Where You Will Find Us
We offer services at three office locations (University Circle, South Euclid, Broadview Heights). Additionally, we provide services at various schools, day care centers and Head Start programs throughout Cuyahoga, Lake and Geauga counties. We do provide in-home services on an individual basis pending clinical availability.
Services for Adults
Adults with various communication challenges seek our services. The individuals we serve may have developmental delays or communication problems frequently associated with medical conditions such as autism, Down syndrome or other genetic disorders, cerebral palsy, stroke or progressive central nervous system diseases (such as Parkinson's disease, multiple sclerosis, etc.).
On the other hand, some adults who have no identified disorder seek our services to help them improve pronunciation of the English language or to improve their public speaking skills, vocal projection and other professional or interpersonal communication skills.
There are many different disorders that may be associated with changes in communication abilities. Some, such as apraxia or dysarthria, affect speech-sound production; others, such as aphasia, may affect your ability to understand or use language, making it difficult to understand people or to express your own ideas. Common communication disorders include:
- Aphasia (language disorders acquired following stroke)
- Apraxia or dysarthria (speech disorders acquired following stroke)
- Cognitive-communication disorders (often following traumatic brain injury)
- Deafness or hearing loss affecting speech production
- Fluency disorder (stuttering)
- Nonverbal communication needs (augmentative/alternative devices)
- Voice disorders
In addition to a variety of treatments and devices to assist with these changes in communication abilities, we also offer these support programs:
- Northeast Ohio Adults Communicating Together (NEO-ACT)
- Speak Easy (Stroke Support Group)
Adults who do not have any specific disorders may contact us for intervention in the following areas:
- Foreign accent modification
- Professional communication
- Reading and writing (literacy)
Comprehensive assessments are offered in all of these areas.
Accent Modification Program
Success in life and business depends on one's ability to communicate clearly and effectively. The Compton Pronouncing English as a Second Language (P-ESL) program is one method for modifying a foreign accent so that you can be better understood in conversational English. You may find that reducing your accent helps you communicate more effectively in professional and social situations. The Compton P-ESL program begins with an interview and evaluation. The instructor will complete a thorough report and will design a course tailored to your specific needs. A 13-week course is recommended for most clients but a 7-week course may be recommended for mild accents. You will meet with your instructor every week for one hour at a CHSC office or via live online training. Success rates depend on how much a client practices at home. Most clients demonstrate a 50% improvement when comparing the number of sound differences from the first to second evaluation. All accent modification sessions at CHSC are with a Compton P-ESL instructor who has the added expertise of being a certified Speech-Language Pathologist.
If you are interested in more information on this program, please contact Dalit Burgess at 216-325-7535 or, email@example.com.
Northeast Ohio Adults Communicating Together (NEO-ACT)
NEO-ACT is a one-of-a-kind program developed by Cleveland Hearing & Speech Center for adults with communication disorders related to:
- Brain Injury
- Parkinson's Disease
- Alzheimer's Disease
- Other Neurological Conditions
NEO-ACT is designed to provide individuals with communication difficulties (and their caregivers) an opportunity to improve quality of life through participation in activities that provide enrichment for listening, speaking, reading, writing, and socialization.
2018 NEO-ACT programs include:
- Individual speech therapy *
- Group Speech Therapy *
- Lee Silverman Voice Treatment (LSVT)*
- Art Class*
- Book Club*
- Caregiver Support Group
*fee for service
Services for Children
As a community-based agency, we strive to serve as many people as possible. Given the broad scope of practice, our consumers span all ages, ability levels and medical diagnoses. Children (infant to 17 years) are regularly seen at CHSC offices, in schools, day care programs, and Head Start programs.
Common Pediatric Communication Disorders
- Apraxia of speech
- Articulation or phonological disorder
- Dysarthria (slurred speech)
- Language delay or disorder
- Language-learning disabilities (language-based reading and writing differences)
- Nonverbal communication needs (augmentative/alternative devices)
- Social skills impairments
- Speech, language or reading difficulties associated with deafness or hearing loss
- Voice or resonance disorders (including those common with cleft palate)
Treatment of Pediatric Communication Disorders
When therapy is recommended, following an evaluation, the clinician will work with you to develop a treatment plan that is based on your child's individual goals. You will participate in developing the plan and be active in the treatment process as you work to help your child develop effective communication skills.
Treatment may be conducted in individual or group sessions, depending on your child's goals and the best practices in treating the communication difficulties. We strongly encourage family involvement and enjoy working with you and the people with whom your child interacts most frequently. With your permission, we will include training and education for family members, caregivers and others as needed.
Treatment sessions may be 30 to 60 or 90 minutes and may occur once to three times weekly, depending on the treatment program. The overall duration of treatment is estimated after the initial assessment and adjusted as your child progresses through the program.
Parent-Toddler Therapy Group
The Parent-Toddler Therapy Group is designed for toddlers who have a delay in speech-language development. This 90-minute weekly session uses family-friendly and natural language strategies based on the Hanen Centre’s principles.
Between the ages of 12 months and 3 years, children develop rapidly. When there is a delay in speech-language development, therapy can be helpful. Since young children spend most of their time with parents or caregivers, the most effective therapy includes the adults in their life in the process.
Parents and caregivers provide important input regarding their child’s communication needs at home and treatment goals are developed accordingly. In addition to working directly with the child toward developing vocabulary and communication skills, parents are coached to feel comfortable communicating with their child in a way that helps to develop his/her skills. Parents feel more confident in understanding their children and in using effective strategies for developing communication skills in their children.
Parent-Toddler Therapy Groups are facilitated by Speech Language Pathologists (SLPs) who are effective at teaching the adult caregiver(s) successful strategies for improving language in their toddlers at home. The group is staffed by a licensed, certified, speech-language pathologist with some assistance by graduate students from Case Western Reserve University. Five to eight toddlers and their parents participate in a group. The format of the group is 60-90 minutes of child-directed, free-play, a structured group activity, a song time, and a group snack time.
Through play and structured learning activities, children are exposed to vocabulary and simple sentences to communicate their wants and needs. Parents learn how to help their child use words and phrases. SLPs work directly with the children to provide models for parents to observe, and then coach the parents in using the targeted strategy. Suggestions for using these strategies in the home and community are also provided for parents.
This group is offered at the University Circle location on Wednesday and Thursday mornings. Please call Cleveland Hearing & Speech Center at 216-231-8787 for more information.
Look Who’s Talking! Parent-Toddler Communication Play Group
A critical period of development is your child's first five years!
Looking to have fun with your toddler – or – looking for a new playgroup space? You can find both with Look Who’s Talking at CHSC. Build vocabulary and learn new strategies to help your child become a successful communicator. A CHSC certified Speech-Language Pathologist (SLP) will provide tips and tricks that focus on:
- Language enrichment strategies to use at home during your daily routine
- Modeling developmentally appropriate speech sounds
- Identifying social skills needed for play time with peers
- Pre-literacy skills to prepare for preschool
Look Who’s Talking at CHSC
- Thursdays 9:00 am – 10:00 am for 5 consecutive weeks (Schedule varies based on needs of family groups. Currently, programs are being offered in the community with Early Childhood PTA groups, Lake Erie Nature & Science Center, and the Upside of Downs)
- Play time with other children ages 15 months to 3 years
- SLP trained in Hanen Lanugage Principles
- Maximum 6 children per group
Look Who’s Talking is not a therapy program. If you have concerns about your child’s speech or language development, please call 216-231-8787 and ask for the Look Who’s Talking program.
The SmartPalate is a biofeedback device that lets kids (over eight years of age) and adults see their tongue movements during speech. Speech therapists use the SmartPalate to treat clients with pervasive speech sound production disorders, such as continued difficulty producing the /r/ sound after receiving traditional therapy.
The device itself is a thin sheet of molded plastic that conforms to the client’s upper palate and detects tongue movements using electronic sensors. It resembles a very thin, clear retainer. The client only wears the device during therapy. The therapist coaches the child on improving production of target sounds moving toward independent production of the sounds in conversation and outside of therapy.
What sounds may be treated using the SmartPalate?
According the device manufacturer, the following sounds have been successfully treated using the SmartPalate: r l ch j t d s z k g sh
Each SmartPalate device comes with a practice palate, which the client may wear to acclimate to the device before therapy begins.
For appointments or more information please call 216-231-8787.