Hearing Services – Hearing Aids & Devices

At Cleveland Hearing & Speech Center (CHSC), we know that the need for hearing aids and hearing devices varies from person to person. That’s why we don’t believe in a “one-size-fits-all” or “warehouse” approach. Instead, our audiologists provide personalized care, a wide range of hearing aid options, and professional fittings to ensure you find the best solution for your needs.

Why Choose CHSC for Hearing Aids?

Unlike others who employ non-degreed hearing technicians, our team of audiologists and Hearing Instrument Specialists offers you:

  • A wide selection of hearing aids from leading manufacturers
  • Affordable hearing aids to fit your lifestyle and budget
  • Real Ear Measurements (REM) to verify accurate hearing aid fittin
  • Ongoing follow-up, adjustments, and hearing aid maintenance
  • Expertise in working with patients of all ages and abilities
  • Evidence-based care tailored to your needs

Whether you are looking to buy hearing aids for the first time, upgrade to advanced technology like Bluetooth hearing aids, or repair your current devices, CHSC is here to help.
 

Payment & Insurance Options

We provide flexible payment options to make affordable hearing aids accessible to everyone:

  • Self-Pay
    The total price varies depending on style and technology and includes a 3-year loss/damage warranty and three (3) years of office services.
     
  • Medicare Advantage
    Most Medicare Advantage plans now include coverage and benefits for hearing devices. We participate in programs like TruHearing, Hearing Care Solutions, UnitedHealthcare Hearing, Nations Hearing, Hear USA, and Amplifon.
     
  • Medicaid & Managed Care
    We accept Medicaid along with many managed care plans, including CareSource, Anthem, and the UnitedHealthcare Community Plan.
     
  • Commercial Insurance
    We work with most major insurance providers and can verify your benefits.
     
  • Audiology Patient Assistance Program (APA)
    Sliding-scale financial assistance is available for those who qualify. APA funding can be applied toward hearing aids, hearing aid repair, assistive devices, and audiology services.
     

Hearing Aid Walk-In Clinics

For our current patients, we offer Hearing Aid Walk-In Clinics at all four (4) CHSC locations multiple times each week. These clinics provide fast, convenient access to:

  1. Professional hearing aid cleaning (tubing, filters, domes)
  2. Basic hearing aid repairs and troubleshooting
  3. Help with hearing aid Bluetooth connectivity and cell phone pairing
  4. Charging case issues


There is a cost of $20 per device if not covered by a CHSC service warranty. Please call ahead to confirm clinic days and times at your preferred location:

Appointment-Based Services

Some services cannot be completed during walk-in hours and require a scheduled visit, including:

  • Comprehensive hearing evaluations
  • Complete hearing aid programming and adjustments
  • New earmolds or buying hearing aids
  • Major fit issues with existing devices

There is a $99 minimum charge for the appointment-based services described above if your device is not covered by an active CHSC warranty

Find Hearing Aids Today

Whether you’re exploring your first pair of hearing aids, need a professional fitting, or require hearing aid repair and maintenance, Cleveland Hearing & Speech Center is here to support your journey to better hearing.

Schedule an Appointment Now
 

Frequently Asked Questions

How do you ensure hearing aids are properly fitted?

For custom earmolds or in-the-ear styles, an impression of your ear canal may be taken. If you are fitted with behind-the-ear style hearing aids, your audiologist will help you select the right dome or earmold size for comfort and performance.

Using a tiny microphone placed in the ear canal, your audiologist will measure how much sound actually reaches your eardrum with the hearing aid in place before verifying that your device is programmed to amplify sound at the correct levels based on the severity of your hearing loss.

From there, your audiologist will check that your hearing device sits securely and comfortably in your ear or ears, and make adjustments if your hearing aids cause feedback (whistling) or irritation.


What kind of ongoing support and services are included?

During your fitting, your audiologist will show you how to insert and remove your hearing aids, adjust volume or programs, and use features like cleaning tools or rechargeable batteries. You will also receive guidance on maintaining your hearing aids to keep your devices working at their best.

At CHSC, fittings are not “one-and-done.” Our audiologists schedule follow-up visits to adjust programming, address comfort issues, and ensure you get the most benefit from your devices.
 

Can I get help even if I purchased my hearing aids elsewhere?

Yes, CHSC provides hearing aid services for most products and devices, even if they were purchased elsewhere.
 

What is the average lifespan of a pair of hearing aids?

Most modern hearing aids last an average of 3 to 7 years, depending on the type of device, how well they are maintained, and individual usage. Some may function longer with regular maintenance and cleaning, while others may need replacement sooner due to wear and tear.
 

Do you provide trial periods for hearing aids?

CHSC offers a 30-day right-to-return period for all hearing aids, providing you with time to evaluate your device's effectiveness and fit. During this period, you will have at least one follow-up visit with an audiologist to ensure proper use, fine-tune the device, and address any questions or concerns.
 

Are Bluetooth hearing aids right for me?

Bluetooth hearing aids are a great option if you want your devices to connect directly to smartphones, tablets, TVs, or laptops.

Bluetooth hearing aids are invaluable for people who often use digital devices or want hands-free convenience. However, they may use more battery power, so rechargeable models are recommended for heavy streaming.
 

Can I upgrade my hearing aids if new technology emerges?

Yes, CHSC audiologists work with various manufacturers and can provide you with information on the latest technologies while assisting you in finding the right solution for your lifestyle and budget.
 

What is the difference between hearing aids and over-the-counter hearing devices?

Hearing aids are medical devices that must be fitted and programmed by a licensed audiologist or hearing instrument specialist. They are designed to treat specific types and degrees of hearing loss, verified through a hearing evaluation. Hearing aids offer advanced features such as custom programming, Bluetooth connectivity, and real-ear measurements to ensure proper fitting.

Over-the-counter (OTC) hearing devices, sometimes called “personal sound amplifiers,” are generally intended for adults with perceived mild hearing loss. These devices are not customized to your hearing test results and may not provide the same clarity, noise reduction, or comfort as professionally fitted hearing aids.
 

Will my hearing aids work in noisy environments like restaurants or concerts?

Yes — modern hearing aids are designed to help you hear better in noisy environments, though results vary depending on your hearing loss and the technology level of your devices.

While no hearing aid can eliminate all background noise, the right hearing devices — combined with proper fitting and adjustments — can make conversations sound clearer, even in challenging listening environments.

Have a Question?

Client Resources

Below you will find links to forms that you may be asked to complete prior to your visit, along with links to additional resources: 

Intake Forms

Scope of Services