Support Services & Advocacy are available to any Deaf or Hard of Hearing child, adult, and/or family needing access to services and case management. CCDHH provides a variety of services such as access to housing, government benefits, obtaining or retaining food stamps, Social Security, employment, parenting, budgeting, reading, and interpreting documents. The mission of Support Services & Advocacy is to break down the barriers for Deaf and Hard of Hearing when they attempt to access services in their community.
Support Services & Advocacy include the following:
  • Information and referral to community programs
  • Vocational and financial counseling
  • Coordination with legal, educational, and mental health supports
  • Explanation of various government services
  • Assistance in securing housing, furniture, and other basic needs 
  • Supporting effective communication within families
  • Advocacy in courts, schools, hospitals, places of employment, police departments, etc.
The following services are NOT provided by the CCDHH department:
  • Mental health counseling or other related services
  • Drug and alcohol treatment services
  • Drug and alcohol prevention services outside the contract with Cuyahoga County
  • Any services for persons who are Deaf or Hard of Hearing that require special agency licensing
Keys 4 Deaf Access
The Keys 4 Deaf Access Project was originally funded by the Office on Violence Against Women in 2011. The collaboration with the Cleveland Division of Police, The Domestic Violence and Child Advocacy Center and eventually the Cleveland Rape Crisis Center resulted in strong community partnerships as well as advocacy and support services by trained and experienced staff. Today the objective of KEYS is to ensure accessibility of services to victims and survivors of domestic violence and sexual assault in northeastern Ohio. Through advocacy, outreach, and technical assistance, the KEYS team provides services in a culturally competent manner, and provides training and education to social service agencies along with the criminal justice systems to appropriately interface with Deaf victims and survivors impacted by intimate partner violence, sexual assault, stalking, and dating violence

For more information regarding advocacy and support services please contact the Community Center for the Deaf and Hard of Hearing (CCDHH) at:
216-325-7581 (voice)
440-387-4833 (VP) (CCDHH Operations Manager)

For additional information about domestic and sexual violence in the deaf community, please visit the following websites:

National Hotline
Available 24 hours/ 7 days
1(855) 812-1001 (VP) (Email)
DeafHotline (AIM)
Or, fill out the information box below.

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